FAQ’s
FAQ’s
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal and Apple Pay.
How long will it take to receive my order?
The delivery time depends on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days and delivered within 3-5 business days.
Do you offer international shipping?
No, we do not offer international shipping at this time.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.
What is your return policy?
We have a 15-day return policy. If you are not satisfied with your purchase, you can return the item within 15 days of receipt for a refund or exchange. Please refer to our Returns & Exchanges page for more details.
How do I contact customer support?
You can reach our customer support team by emailing our customer support at
sales@luxleafaccessories.com Monday to Friday, 9am to 5pm EST.
Are your products authentic?
Yes, we guarantee that all our products are 100% authentic. We source them directly from US based authorized distributors and manufacturers.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact our sales team at sales@luxleafaccessories.com to discuss your specific requirements and receive a customized quote.
Can I cancel or modify my order after it has been placed?
We strive to process orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support team immediately. We will do our best to accommodate your request, but please note that once the order has been shipped, it cannot be canceled or modified.